At www.sparkmode.shop ("we", "our", "us"), we prioritize the protection of your personal information while delivering durable, performance-driven footwear. This Privacy Policy details how we collect, process, and secure your data when you interact with our e-commerce platform.
Your continued use of our website constitutes acceptance of these practices. For inquiries regarding this policy, contact our team at [email protected].
To ensure optimal service for athletic footwear enthusiasts, we gather:
Order Details: Full name, shipping address, and contact information necessary for processing shipments (standard delivery timeframe: 3-5 business days; 5-7 business days during peak seasons).
Payment Data: Securely encrypted transaction details processed through PCI-DSS compliant payment gateways.
Product Preferences: Information about your shoe size, activity type, and purchase history to enhance recommendations.
Technical Information: Device identifiers, IP addresses, and browsing behavior collected through cookies and similar technologies.
Customer Service Records: Correspondence related to product inquiries, warranty claims, and after-sales support.
We process your information to:
Fulfill Orders: Process payments, coordinate global logistics, and manage our extended 21-day return policy for footwear purchases.
Enhance Performance: Analyze product usage patterns to improve shoe durability and comfort features.
Prevent Fraud: Implement advanced monitoring systems to detect suspicious account activity.
Personalize Experience: Recommend suitable footwear based on your activity profile and previous purchases.
Comply with Regulations: Meet international trade requirements and product safety standards.
We collaborate exclusively with:
Shipping Providers: Authorized carriers receiving necessary delivery information for international footwear shipments.
Payment Processors: Certified financial institutions handling transaction authorization.
Product Manufacturers: Limited data sharing for warranty fulfillment and quality control purposes.
Legal Authorities: Disclosure only when required by applicable footwear safety regulations or court orders.
Our website utilizes:
Essential Cookies: Maintain your shopping cart and session during browsing.
Performance Cookies: Track website speed and functionality for optimal footwear shopping experience.
Preference Cookies: Remember your shoe size selections and regional settings.
Cookie preferences can be adjusted through your browser settings.
We implement:
End-to-end encryption for all data transmissions.
Regular security audits of our e-commerce platform.
Secure storage practices for customer information.
Restricted access to sensitive data.
You may:
Request access to your personal data.
Correct inaccurate information.
Request deletion of non-essential data.
Object to certain processing activities.
Submit requests to [email protected].
We periodically review and update this policy. Significant changes will be communicated through our website for 30 days prior to implementation.
