Welcome to www.sparkmode.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our durable athletic footwear platform, including browsing, purchasing, and engaging with content. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by athletes and fitness enthusiasts seeking performance footwear. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product specifications (which would compromise our proprietary shoe technology), (2) engage in commercial resale of items purchased from our store (as we maintain strict quality control through direct sales), or (3) interfere with site operations through any means (including but not limited to manipulating inventory systems or disrupting checkout processes). Violations may result in immediate account termination and legal action to protect our brand integrity.
All visual and technical content displayed on the Site—including but not limited to shoe designs, performance specifications, logo trademarks, and training guides—constitutes the exclusive intellectual property of www.sparkmode.shop or its authorized licensors. This encompasses our patented cushioning systems, proprietary tread patterns, and biomechanical support technologies which are protected under international copyright, trademark, and patent laws. Any unauthorized reproduction, reverse engineering, or commercial exploitation of this content is strictly prohibited without our express written consent.
While we make every effort to ensure complete accuracy in product representations—including color fidelity (noting that monitor calibrations may vary), precise sizing (with detailed measurement charts provided), and material composition disclosures—occasional discrepancies may occur in our performance footwear line. We reserve the right to correct any discovered inaccuracies (such as misrepresented technical specifications or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days.
To maintain equitable access to our performance footwear, we may implement purchase restrictions on select models (particularly during new releases or limited editions). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical sizes, shipping to freight forwarders, or suspicious payment patterns). Our store exists to serve individual athletes who appreciate the engineering behind each pair.
All orders undergo thorough quality inspections before dispatch. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure each pair meets our performance standards. During peak seasons (such as New Year fitness resolutions or marathon seasons), processing may extend to 5-7 business days. International shipments may require 14-28 business days for delivery, subject to customs clearance procedures beyond our control. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline.
We offer a 21-day return window from the delivery date for unworn shoes in original packaging with tags attached. Return shipping costs are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. Final sale items (clearly marked as such) are ineligible for returns. For hygienic reasons, shoes must be returned in pristine condition without signs of outdoor wear or damage to soles.
The Site may feature curated links to athletic training resources, professional athlete endorsements, or complementary fitness gear providers. These third-party resources operate independently from www.sparkmode.shop, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic product launches), (2) perpetual inventory availability of specific models (as many are seasonal productions), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions.
To the maximum extent permitted under applicable law, www.sparkmode.shop shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions, customs holdups, or logistical errors), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as training interruptions from temporary service outages), or (4) third-party actions involving our products (including unauthorized reseller claims or influencer misrepresentations). This comprehensive limitation applies regardless of whether we were advised about potential damages.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new payment processor integrations or sustainability initiatives), legal compliance requirements, or enhanced customer service protocols. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms.
For questions regarding these Terms or any other inquiries, please contact our Customer Experience team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during product launches or major sporting events.
