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    Shipping Policy


    At www.sparkmode.shop, we ensure reliable delivery for our durable, performance-driven footwear. Our shipping process is optimized to protect your athletic shoes during transit while providing realistic timelines for global customers who prioritize both quality and transparency.


    Processing Time

    Every pair undergoes durability inspection and protective packaging within 3–5 business days after order confirmation. During peak seasons (holiday periods, major sales events), processing may extend to 5-7 business days to maintain our rigorous quality checks. You'll receive automated email updates at each stage, including tracking details once your shoes depart our facility.


    Shipping Time

    Transit begins after your footwear clears our final quality control. Domestic shipments (U.S.) typically require 7–14 business days via standard ground shipping. International deliveries (Canada, UK, EU, Australia) take 14–21 business days, accounting for customs clearance and our reinforced packaging standards. These extended windows reflect our partnership with carriers experienced in handling performance footwear with proper ventilation and impact protection.

    Available shipping destinations include: United States, Canada, United Kingdom, European Union countries, Australia, Japan, and select Asian markets. Destination availability is displayed during checkout based on current logistics capabilities.


    Shipping Costs

    Our shipping fees are structured as follows:

    Standard Shipping

    • Order Total: US$0 - US$60
      A standard shipping fee of US$10 will be applied.
    • Order Total: Above US$60
      Standard shipping is free for orders over US$60.

    Expedited Shipping

    • Order Total: US$0 - US$100
      An expedited shipping fee of US$20 will be applied.
    • Order Total: Above US$100
      Expedited shipping is free for orders over US$100.

    Delivery Estimates:

    • Domestic Orders: 7–14 business days (Standard), 3–5 business days (Expedited)
    • International Orders: 14–21 business days (Standard), 7–10 business days (Expedited)

    Note: Processing times (3–5 business days, or 5–7 during peak seasons) apply before these transit periods begin. Delivery estimates exclude potential customs delays.


    International Considerations

    International customers are responsible for all import duties, taxes, and customs fees. We recommend checking your country's footwear import regulations before ordering. Unclaimed parcels will be returned with a $15 restocking fee plus actual return shipping costs deducted from any refund.


    Delivery Protocols

    Signature confirmation is required for all orders over $100. Two delivery attempts will be made before items return to our facility. Reshipment fees apply ($12 domestic/$35 international). For security reasons, we cannot redirect shipments after dispatch.


    Tracking & Support

    Detailed tracking information is emailed upon shipment, including humidity alerts for leather components. Our customer service team at [email protected] provides shipping updates and customs documentation assistance upon request.


    Special Circumstances

    Limited-edition releases may require 7–10 business days for processing before shipping. Severe weather conditions may temporarily delay shipments to protect materials from extreme temperatures. Holiday closures (December 24-January 2) pause all order processing and shipments.